Questions

Good questions,straight answers.

If yours is not here, ask us over coffee.

Downtown Boise from the foothills
How fast are edits done?

Small edits are completed within 1 to 2 business days. Real people on our small local team handle every request, and you approve a preview before anything goes live. Bigger changes follow the timeline in their written quote. Rush turnaround available upon request; fees vary by plan tier.

How does online giving work?

We set up Zeffy as the standard, simple option. Zeffy charges no platform fees, and gifts go directly to your church or nonprofit through your own Zeffy account. Tamarack never processes or holds donations. If you prefer another giving provider, we simply add a link to it on your site.

Who owns the website and domain?

You do. The domain is registered in your organization’s name, and we will hand over your site files anytime you ask.

Is there a contract?

Setup is agreed in writing. After launch, the monthly hosting and care plan is month to month.

Can we spread out the setup cost?

Yes. Any setup can be split into six equal monthly payments with no added fee.

What counts as a small edit?

A text change, photo swap, or event or date update, about 30 minutes of work each. Plans include 2, 5 or 10 small edits a month. There are no unlimited changes, unused edits do not roll over, and extra small edits are $45 each. Bigger changes such as new pages, redesigns or new features are quoted separately before work starts.

What files do we get?

Your website plus a brand kit of design files. Launch: letterhead as a print-ready PDF and an editable Word file, and a matching email signature. Plus adds social media cover images (Facebook and more) and 5 social post templates. Hands-On Premium adds a print-ready trifold brochure and a business card design. Printing, posting and ad spend are handled by your organization; print handling can be quoted separately.

Do you guarantee Google rankings?

No. Nobody honestly can. We build clean, fast, well-structured sites and set up your Google Business Profile, which gives you a solid foundation.

Can you help us win grants?

We do not write grants or promise funding. The resources guide points you to tools for researching grants.

Do you only work in the Treasure Valley?

We start here because we want to meet people in person. Video works too, and in-person setup is part of Hands-On Premium for local clients.

Is the professional email free?

Google and Microsoft offer nonprofit programs for eligible organizations. We help you apply, set it up and hand over admin control.

Still curious?

Ask us over coffee.

In the Treasure Valley we will meet you in person.

Downtown Boise from the foothills
Next step

Let’s build something your community is proud to share.

Coffee is on us. Bring your questions, your logo if you have one, and your mission. We will bring a laptop and a plan.

PRIVATE PREVIEW